Play2 Terms and Conditions — Please read before use

Play2.pro ("play2", "we", "us") is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") apply to all use of play2's services. By visiting the website, creating an account, placing bets, or playing games, you are deemed to have read, understood, and accepted these Terms.

Play2 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend checking this page regularly.

These Terms are available in both English and Bengali. In the event of any conflict or ambiguity, the English version shall prevail.

The following conditions must be met to register an account and use play2's services:

• You must be at least 18 years of age.
• You must register from a country or region where online gaming is not legally prohibited.
• All information provided at registration must be accurate, complete, and your own.
• Only one account may be registered per national ID or passport number.
• All transactions must be made using a bank or mobile banking account registered in your own name.

If any details provided at registration change (such as your mobile number or address), notify our support team promptly. Failure to keep your information up to date may affect withdrawals and other account features.

You are responsible for the security of your play2 account. Please follow these guidelines at all times:

• Never share your login password with anyone, and change it regularly.
• If you log in from a public or shared device, always log out at the end of your session.
• Sharing or transferring your account to another person is strictly prohibited.
• If you notice any suspicious login activity or account behavior, contact support immediately.
• Keeping two-factor authentication (2FA) enabled adds an extra layer of security to your account.

Play2 will never ask for your password or OTP by phone or email. If you receive such a request, it may be a fraud attempt — contact support immediately.

Deposits to play2 can be made via Mobile Banking, Nagad, Rocket, Upay, and other mobile banking methods. The following rules apply to all deposits:

• Minimum deposit amount is BDT 500 (five hundred taka) and the maximum per single transaction is BDT 50,000.
• You must use your own verified payment method when making a deposit.
• Deposits from or on behalf of a third party's account are prohibited.
• Deposits are generally credited to your account within a few minutes. If there is a delay, please contact support.
• Bank transfers may take 1–3 business days to process.

Under play2's Terms and Conditions, deposited funds are strictly for gaming purposes. play2 reserves the right to review any suspicious transactions and may place a hold on them if necessary.

Certain conditions must be met to withdraw winnings. play2's withdrawal policy is as follows:

• KYC (Know Your Customer) verification must be completed before a withdrawal can be processed.
• Minimum withdrawal amount is BDT 1,000 and the maximum daily limit is BDT 200,000.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Winnings from bonuses can only be withdrawn after the applicable wagering requirements have been met.
• Withdrawals are typically processed within 24–72 hours.
• Additional verification may be required for large withdrawal amounts.

Please read the following terms carefully before using any of play2's bonus and promotional offers:

• Each bonus comes with specific wagering requirements (typically 20x–40x).
• The welcome bonus is available to new members only and applies to the first deposit exclusively.
• A bonus may not be claimed more than once.
• Transferring bonus funds to another account is prohibited.
• Play2 reserves the right to modify, cancel, or withdraw any bonus or promotion at any time.
• If bonus abuse is detected, the associated winnings will be voided and the account may be suspended.

Bonuses are generally valid for 7 to 30 days. Any unused bonus will be automatically forfeited upon expiry. Full terms for each bonus offer are available on the respective offer page.

The following activities are strictly prohibited on the play2 platform and will result in permanent account closure:

• Fraud & Cheating: Any attempt to manipulate game outcomes, including the use of bots or automated software.
• Multiple Accounts: Creating multiple accounts under the same identity.
• Bonus Abuse: Providing false information to claim a bonus or coordinating with others to share bonuses.
• Money Laundering: Using play2 for money laundering purposes.
• Account Transfer: Selling, renting, or allowing another person to use your account.
• Hacking & Cyber Attacks: Attempting unauthorized access to the play2 system.

Play2 believes gaming should be a form of entertainment, not a means of financial gain. As part of our Terms and Conditions, we place the highest importance on responsible gaming.

• You can set your own daily, weekly, or monthly limits.
• You can activate self-exclusion or a temporary account break for a set period at any time.
• If signs of gaming addiction are observed, our support team will provide information on professional assistance.
• We follow strict verification procedures to prevent access by users under the age of 18.

For more details on Responsible Gaming, visit our Responsible Play Page View.

By registering on play2, you consent to our Privacy Policy. We collect, store, and use your personal information solely for the purpose of providing our services.

• Your data is protected with SSL encryption technology.
• Your personal information will not be shared with any third party without your consent.
• Documents collected for KYC verification are stored securely and disclosed only when required by a regulatory authority.
• You may request to view or delete your data at any time.

For more information, visit our Privacy Policy Read.

Play2 always strives to provide reliable service; however, our liability is limited in certain circumstances:

• Play2 is not liable for any losses caused by technical errors, server outages, or internet connectivity issues.
• Play2 is not directly liable for issues arising from third-party payment gateways or banking services.
• Play2 is not liable for any loss arising from account credentials being compromised due to the user's own negligence.
• Play2 is not obligated to provide compensation for service disruptions caused by force majeure events such as natural disasters, war, or government-imposed restrictions.
• Game outcomes are determined by an RNG (Random Number Generator). If a game is voided due to a technical error, all bets placed will be refunded.

Play2 reserves the right to suspend or permanently close your account for any of the following reasons:

• Violating any provision of these Terms and Conditions.
• Registering with false or incomplete information.
• If required KYC documents are not submitted within the specified time.
• Suspicious or unusual activity is detected on the account.
• At the user's own request (self-exclusion or permanent account closure request).

Where possible, users will be notified by email or through support before an account is closed. However, in cases of fraud or serious violations, accounts may be closed without prior notice. Any valid balance will be returned through the standard process, though this may not apply in cases of closure due to a violation.

Play2 reserves the right to update these Terms and Conditions at any time. Changes will be published on this page and, where possible, communicated via email or app notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly. If you have any questions or concerns, please contact support before the changes take effect.

Any dispute relating to these Terms shall be subject to the final authority of play2's licensing body.